You may hear an audio prompt notifying both parties that the call will be recorded (the audio prompt can be disabled by the admin). Once the call has ended, your Zoom client status no longer says On a call and the call timer is no longer displayed. The End call button immediately terminates the call. You can also transfer the call to voicemail. You can customize your hold music in the Zoom web portal. While the call is on hold, you can use call flip to switch the call to another device (Zoom desktop app, mobile client, or desk phone). The receiving party will hear music while they’re on hold. Place the call on hold or resume the call. Note: While in a 3-way call, if a call participant leaves the call, the call will continue for the remaining 2 phone users. To merge the calls and enable three-way calling, click or tap the merge icon and select the person or number to merge with. Click or tap their name or number to switch between each person. Each person will remain on a separate line. Add Callĭisplay a dial pad to enter a number and add another person to the call (three-way call). Open audio settings and change the volume of your speaker or mic. For example, the dial pad allows you to select an option during an interactive answering machine or to enter an extension number. On the desktop client, you can use some in-call controls with keyboard shortcuts.ĭisplay a dial pad to enter numbers during the call.You can access all controls except for starting a call recording. If you added a Zoom Room to Zoom Phone, you can also access these in-call controls when using phone features in the Zoom Room controller.Add call (three-way calling), transfer, meet, call encryption, and quality icons are currently not supported on Zoom PWA.These controls are the same across Windows, macOS, Zoom PWA, Android, and iOS. After using Zoom Phone for making or receiving calls, you’ll have access to in-call controls like recording the call, adding another person to the call, or transferring the call.ĭuring a call, you can use the following in-call controls.

Zoom spoof on conference calls