I also can't access billing history (Concerning because in the past it was buried in links even to find and now I have no way to find it at all) I can no longer view or pay my current bill on the website. You can then log out of the owner account and log in to the updated Admin account to resume billing access as normal.

You can do this by clicking 'USER' under the Role column of the email ID you are changing, selecting Admin via radial button, then Submit to save your changes. Once you have access to the owner account, go HERE to promote the user account of your choice to admin. To promote an associate account, you will need to log out and recover your primary account login HERE (recover owner password HERE). A user-level account can be promoted if there is one you prefer to use over the primary owner account for billing access, but this will need to be done manually using the instructions below.įor full details on the Mediacom ID management, please go HERE. For those of you that are no longer able to access the Pay Bill tab and options you will need to log out of the user-level account you are using and log in to the owner-level account in order to gain access or modify your other account settings. And you can check out our Google Nest Wi-Fi review to see why we recommend it as a mesh Wi-Fi solution.We have noticed that users were recently made aware that they were not using the primary Owner account to log in due to the missing payment option and statement view access once logged in.

We recommend checking out the TP-Link model AC1750, available on Amazon, which works as both a modem and a Wi-Fi router. If you’d like to avoid that fee (and who wouldn’t, honestly), then you can buy your own modem or mesh Wi-Fi system. Xtream Wi-Fi 360 mesh system rental fee: Free for the first 3 months, $5.00 a month after that.Right now, Mediacom lets you rent the Xtream Wi-Fi mesh system for free for three months, after that it's only $5.00 a month. This is a good option for larger homes or anyone who has trouble getting their Wi-Fi to reach every corner of the house. Now you just need a modem, which you can rent from Mediacom for $12.99 a month or buy outright for almost $200. (We wouldn't advise that, since you can probably buy your own router for much less.)Īlong with a modem, Mediacom also offers its own Xtream Wi-Fi 360 mesh system. You’ve got a computer, a cable line, and an internet plan.

Mediacom bill pay my account